Refund Policy
Last Updated: 2025/02/03
Welcome to Ambalama Leisure Lounge. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, payment details, and any other information you provide when making a booking or inquiry.
- Non-Personal Information: IP address, browser type, operating system, and other technical data collected through cookies and analytics tools.
- Transaction Information: Details of reservations, payments, and services availed.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process bookings, payments, and provide customer support.
- To send you updates, promotions, and special offers (if opted-in).
- To improve our website functionality and user experience.
- To comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share information with:
- Service Providers: Third-party vendors that help with payment processing, customer service, or analytics.
- Legal Authorities: If required by law or to protect our rights and safety.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, update, or delete your personal data. To exercise these rights, please contact us at contact@ambalama.lk.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the last updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ambalama Leisure Lounge
Address: Avissawella Road, Hanwella, Sri Lanka
Email:contact@ambalama.lk
Phone: +94 759 660 519, +94 759 660 178
Thank you for choosing Ambalama Leisure Lounge!